Austrian Speaking Customer Service Specialist – Permanent£20,000 per annum
Our local based client is looking for an experienced customer service professional who MUST have fluent spoken and written Austrian and English.
Duties will include delivering fast and accurate customer service to customers both by telephone and email. You will be the first point of contact for inbound and outbound calls, process orders, exchanges and returns. Responsible for new customer set up and managing customers accounts. In addition there will be some credit control duties, processing cancelled orders and the associated administration relating to this.
You must be an excellent communicator, have previous experience in a call centre environment and be a highly accurate worker. Good working knowledge of Excel is also required.
Hours of work are 7.30 - 4.30 Monday to Friday. Car driver essential, due to location.