Job Ref: HBASCS

Austrian Speaking Customer Service Specialist – Permanent

£20,000 per annum

Our local based client is looking for an experienced customer service professional who MUST have fluent spoken and written Austrian and English.

Duties will include delivering fast and accurate customer service to customers both by telephone and email.   You will be the first point of contact for inbound and outbound calls, process orders, exchanges and returns.  Responsible for new customer set up and managing customers accounts.  In addition there will be some credit control duties, processing cancelled orders and the associated administration relating to this.

You must be an excellent communicator, have previous experience in a call centre environment and be a highly accurate worker. Good working knowledge of Excel is also required.

Hours of work are 7.30 - 4.30 Monday to Friday. Car driver essential, due to location.

Job Ref: HBPM1

Loughborough based Property Manager – Permanent

£18,000 - £21,000 per annum + bonus

Do you have Property Management experience?

A forward thinking Loughborough based company is recruiting and needs you!

Duties will include being the first point of contact for tenants, landlords and contractors, conduct property inventories, chasing rent, certificate management, organising renewals and ensuring properties are compliant with legislation and property inspections.

Two years experience in the property industry is required.

Driving license is essential.

Hours of work; 9.00-5.30 Monday to Friday, 10.00-3.00 alternate Saturday's.

Job Ref: HBNBCS

New Business Sales Person – Permanent

£12,000 per annum (OTE £50,000 per annum)

Do you have experience in used or new car sales? Do you want to earn OTE £50,000 a year?

My well established  Loughborough based client is seeking a new sales person to join their team. Hours of work will include weekends.

Basic salary; £12,000 per annum (first 3 months bonus guaranteed).

 

Job Ref: 6529

Customer Service Representative

£12 - £13 per hour

Our large Bracknell based, well respected Client has an excellent opportunity for a bright and experienced Customer Service Representative to join them on an initial 12-month basis.  The main responsibility of this position is to provide excellent Customer Service to their Priority Customers.

 

Other job responsibilities include:

  • To provide Customer Service and support by utilising various systems
  • Ensuring all transactions always meet required compliance standards and defined SLAs
  • To liaise with the business partners on customer relationship management utilising SalesForce functionality
  • To collaborate with all internal stakeholders to ensure the highest level of service is provided and any queries are resolved in a timely manner
  • Participate in all company initiatives such as daily tier reviews, team meetings, training as well as completing all compliance and EHS courses as required
  • Will be assigned key accounts. Therefore, relationship building skills are key
  • As required customer visits or weekly customer/business contact calls
  • Proactive account & order management

 

Essential experience, skill & capabilities required for this role are:

  • Accurate data entry & analytical skills (this will be tested)
  • Good attention to detail and numerical accuracy (this will be tested)
  • Strong problem-solving skills, ownership and an ability to work as part of a team whilst also being able to work independently
  • Good written & verbal communication skills essential
  • Strong organisational skills
  • Ability to manage change including quickly adapting to new systems and processes
  • Experience of SAP, Salesforce use of external customer portals

A car driver is required for this position as there is a need to complete customer visits between one per month and quarter.

 

Job Ref: HBCRCN

Accounts Assistant – Permanent

Up to £20,000 per annum (dependent on experience)

Are you a Purchase Ledger professional looking for your next career step?

We have a brilliant opportunity with a Loughborough based company who seek an additional team member, initially to cover Purchase Ledger but with view to developing the role in the medium term.

Initially, responsibilities of the role will include:

  • Posting of purchase invoices – approx. 1300 invoice a month
  • Raise sales invoices - approx. 30 invoice a month
  • Resolve queries internally and externally
  • Reconciliation of supplier statements on a monthly basis
  • Managing and reconciling Petty Cash, and supporting all functions within the accounts department

You will have:  A minimum of 2 years Purchase Ledger/accounts experience.  Knowledge of Construction industry (CIS) would be an advantage, but a willingness to undertake training and development is essential.  Co will support further study for right person (AAT or CIMA).  You will ideally have Excel and Sage experience, be able to work to deadline, and work both as part of a team and individually.  You will present a smart, professional image, and have a keen interest in facts, figures and data.

In time (12-18 months) the role will develop and you may be required to:-

  • Monitor and update cashflow
  • Bank Reconciliations
  • Maintain the Fixed Asset register
  • HP Schedule
  • Prepare VAT returns
  • Balance PAYE
  • Liaise with HMRC with queries

The role requires 40 hours a week, Monday – Friday 8.00am – 5pm, 1hour for lunch.  You will benefit from 25 days holiday plus Bank Holidays (some for Xmas shutdown), a benefits package scheme and parking.

 

 

Job Ref: HBCCS

Customer Care Specialist – Permanent

£17,000 - £20,000 per annum depending on experience

My client is seeking Customer Care Specialists to work for their premium womenswear fashion retailer in the local area.

Duties will include dealing with customers over the phone, processing orders and responding to emails.

The successful candidate will ideally have experience in a call centre or customer service environment. Candidates with knowledge of CRM systems would be advantageous. Spelling and grammar must be of a very high quality and additionally candidates must have an excellent phone manner.

My client will accept applications from candidates with a contact centre background and candidates wanting to start a career in the customer service sector.

Salary is dependant on experience. Transport is essential, due to location.

Available shifts;

8.30am - 4.30pm, range between £17k and £19k depending on experience.

2.30pm - 10.30pm,  range between £18k and £20k depending on experience.

Job Ref: HBSM

Customer Services (German speaking essential) – Permanent

Up to £22,000 per annum

Our local based client is looking for an experienced customer service professional who MUST have fluent spoken and written German (as a first language).

Duties will include delivering fast and accurate customer service to customers both by telephone and email.   You will be the first point of contact for inbound and outbound calls, process orders, exchanges and returns.  Responsible for new customer set up and managing customers accounts.  In addition there will be some credit control duties, processing cancelled orders and the associated administration relating to this.

You must be an excellent communicator, have previous experience in a call centre environment and be a highly accurate worker. Good working knowledge of Excel is also required.

Hours of work are 7.30 - 4.30 Monday to Friday. Car driver essential, due to location.

Job Ref: HBFR

Receptionist – Permanent

£17,500 per annum

Our Loughborough based client is looking for an experienced Receptionist.

Duties are varied and will include meeting and greeting clients and visitors into the reception area. Dealing with messages and enquiries, managing appointments, producing letters and emails.

This is a varied role, it requires a high level of confidentiality, and the ability to work to tight deadlines.

Two to three years minimum reception experience is required, along with exceptional customer service skills  and a high level of attention to detail.

Someone from a Financial Planning, Legal or Accountancy background is desirable.

Job Ref: Reception CTs

Ad-Hoc Reception Cover – Temporary

£8.21 per hour

Do you have Reception experience and spare days you would like to fill to earn some extra cash?

We regularly have calls from local companies who need Reception cover for holidays, sickness or short periods, so throughout the year we have ad-hoc Reception roles to fill.

No set dates, jobs might be planned in advance or at short notice for local clients in Loughborough and surrounding villages.  You can look forward to meeting lots of new people!

If this temporary opportunity is of interest, and you feel confident about using your experience in new, short-term settings, then please get in touch and send your CV to the Commercial temp team.

We look forward to hearing from you!

Job Ref: LDCW2

Commercial Temporary Work

Competitive rates available

We are always happy to hear from candidates with the following experience:

Administrators / PA / Secretaries / Receptionists / Telesales / Data Entry Clerks / General Accounts / Credit Control / Customer Service Representatives / Audio Typists.

We can help if you are looking for full or part time hours on a short or long term temporary basis in Loughborough and surrounding areas.

Our hourly rates vary on experience.