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Austrian Speaking Customer Service Specialist – Permanent

Our local based client is looking for an experienced customer service professional who MUST have fluent spoken and written Austrian and English.

Duties will include delivering fast and accurate customer service to customers both by telephone and email.   You will be the first point of contact for inbound and outbound calls, process orders, exchanges and returns.  Responsible for new customer set up and managing customers accounts.  In addition there will be some credit control duties, processing cancelled orders and the associated administration relating to this.

You must be an excellent communicator, have previous experience in a call centre environment and be a highly accurate worker. Good working knowledge of Excel is also required.

Hours of work are 7.30 – 4.30 Monday to Friday. Car driver essential, due to location.

Product Design Engineer – Temporary

We are currently looking for a Product Design Engineer for our pharmaceutical client based in Loughborough.

Job Responsibilities

Design and development of drug delivery devices

Device assessment

Research

Knowledge & Skill

• Proven experience in designing and developing medical devices (such as metered dose inhalers, dry powder inhalers, soft mist inhalers, nebulisers, injectors, diagnostics, patient monitoring) and/or working to ISO13485. Advanced use of industry standard 3D CAD and 2D drawing packages such as PTC Creo, Siemens NX, or SolidWorks
• Candidates should be able to demonstrate creative design skills and logically solve technical briefs.
• All design work should be based on and accompanied by a solid engineering understanding.
• Experience in developing plastic injection moulded components and enclosures for mass manufacture.
• An understanding of integrating mechanical systems with electronics and software would be beneficial although not a requirement.
• Working knowledge of:

o             Medical device guidelines

o             Design Controls.

o             Design verification guidelines

Qualifications

2:1 or higher degree level or equivalent (PhD, MSc, MA, MEng, BA, BEng or BSc) from an IMechE recognised institute in Product Design, Mechanical Engineering, Product Development and Manufacture Engineering.

Personal Attributes

• Logical
• Enthusiastic
• Self-motivated
• Honest and professional
• Work and problem solve as part of a team

Product Design Engineer – Temporary

We are currently looking for a Product Design Engineer for our pharmaceutical client based in Loughborough.

Job Responsibilities:

Design and development of drug delivery devices

Device assessment

Research

Knowledge & Skill:

• Proven experience in designing and developing medical devices (such as metered dose inhalers, dry powder inhalers, soft mist inhalers, nebulisers, injectors, diagnostics, patient monitoring) and/or working to ISO13485. Advanced use of industry standard 3D CAD and 2D drawing packages such as PTC Creo, Siemens NX, or SolidWorks
• Candidates should be able to demonstrate creative design skills and logically solve technical briefs.
• All design work should be based on and accompanied by a solid engineering understanding.
• Experience in developing plastic injection moulded components and enclosures for mass manufacture.
• An understanding of integrating mechanical systems with electronics and software would be beneficial although not a requirement.
• Working knowledge of:

o             Medical device guidelines

o             Design Controls.

o             Design verification guidelines

Qualifications:

2:1 or higher degree level or equivalent (PhD, MSc, MA, MEng, BA, BEng or BSc) from an IMechE recognised institute in Product Design, Mechanical Engineering, Product Development and Manufacture Engineering.

Personal Attributes:

• Logical
• Enthusiastic
• Self-motivated
• Honest and professional
• Work and problem solve as part of a team