Customer Care Advisor – Permanent

Our client is seeking an experienced customer service focused individual to join their small team.

It is essential for the successful candidate to have working knowledge of customer service principles and practices, teamed with experience of working with customers in multiple global regions.  Having worked in a manufacturing environment with a minimum of 5 years’ experience is also essential.

Summary of the role is to be responsible for handling customer enquires for UK and export territories. To progress existing sales opportunities and quotations, creating any new leads with the implementation and maintenance of a sales information database.

You will also be responsible for complaint handling and continuous improvement, working directly with the corporate team to develop and deploy such practices and policies.

General skills & attributes required:

• Excellent English verbal and written communication
• Excellent mathematical skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Account management
• Computer literate

Ability to speak, write and read one or multiple European languages is highly desirable

Hours of work:  Monday - Thursday 8.30am - 4.45pm, Friday 8.30am - 3.30pm

Cantonese/Mandarin speaking Telemarketer – Permanent

Our client is seeking home based Telemarketers to work 6.00am - 3.00pm, Monday to Friday.

Candidates must have proven work history of outbound telephone sales

We have two roles;

1. South Africa or South East Asia  market; English will not be the first language of the person who is receiving the call, therefore the Telemarketer must have excellent clear English.
2. Hong Kong market; Cantonese or Mandarin speaking only.

The successful candidate will be targeted and paid commission on the number of appointments secured through their outbound sales calls.

Warehouse Team Leader – 12 Month Contract

Our client is looking for an experienced Warehouse/Distribution Team Leader to supervise a very busy department.This would suit someone with experience of supervising a team, a proven track record of working to KPI’s and achieving targets.

Also with a strong understanding of Health & Safety.

Knowledge of packing dangerous goods, quality procedures, working in the pharmaceutical or chemistry industry, together with a Fork Lift Truck licence would be an advantage.

Financial Planning Administrator – Permanent

Our Loughborough based client is seeking an experienced Financial Planning Administrator to ascertain the the needs of clients and ensuring administration, implementation and compliant processing of financial plans.

Duties will also include completing, processing and maintaining accurate records of clients, attending company events and regular team meetings.

The successful candidate MUST have 2 years financial industry experience, be able to work under pressure and be highly competent in Microsoft Office.

Candidates should have achieved or be working towards the Award in Financial Administration FA1 and FA2 or Certificate in Financial Planning (i.e CF1 UK Financial Services, regulation and ethics) or similar via The Chartered Insurance Institute (CII).

Sales – Permanent

Our Loughborough based client is seeking an experienced office based sales professional to join their busy team. The successful candidate will be responsible for adding new customers, identifying new sales opportunities and growing revenue to targets.

Duties will include making outbound sales calls, conducting sales presentations, managing pipeline business, attending sales meetings and documenting all information on the CRM system.

Candidates must have excellent IT skills,  a drivers licence and a minimum of 2 years experience in a sales or account management role.

A background in education would be an advantage.

CNC/Wood/ Routing Machinist – Permanent

Experienced Wood/Routing Operator/Machinist, required for prestigious Company based in Shepshed.

It would suit someone who has experience

 Understands technical drawings,

has good work ethics and willing to lean.  

Pattern making knowledge and experience working with composites and wood,

would be an advantage.

Lettings Negotiator/Manager – Temp to Perm

Our local Client is seeking and experienced Lettings Property Manager, to work within a small, friendly, family Estate Agency.

The successful Candidate MUST BE EXPERIENCED IN THE END TO END LETTING PROCESS, be a TEAM PLAYER, with EXCELLENT CUSTOMER SERVICE SKILLS. It is also essential that you are well organised and have the ability to use your own initiative to help build a growing and successful business.

Experience working in an estate agency and/or experience of lettings process is essential.

The role:

• Managing and undertaking the end to end lettings process
• Working closely with a small established team continue to develop the business
• Keeping up to date with changes in legislation
• Working with flexibility, including a Saturday rota

Essential

• Car driver

Desirable but not essential

• Previous use of Jupix

Job Type: Full-time - Temp to Perm

Salary Circa £10-£13.00 depending on experience

(Circa £20,000 - £25,000 when permanent)

Export Shipping Clerk – Permanent

Our Loughborough based client is seeking a candidate with excellent customer service experience with knowledge of shipping hazardous goods.

Duties will include producing export documentation, invoicing, packing lists, Certificates of Origin, IATA Certificates, dangerous goods notes and letters of credit.

The successful candidate will have good working knowledge of Excel and Word.

Shipping of hazardous goods would be advantageous.

Import Clerk – Permanent

Our Castle Donington based client is seeking a good Customer Service candidate with a knowledge of Import.

Duties will include entries to customs, communicating with customers, monitoring arrival and departures of products, keeping accurate computer records.

The successful candidate will have knowledge of airline/shipping line, understanding of import procedures tariff and CPC codes. Candidates should be able to work under pressure and have experience of Excel and Word.

Packing Operatives – Temporary

Long Term Temporary roles

Our Loughborough based client seeks additional workers with experience working in a fast moving manufacturing environment. Clear hand-writing and good communication skills essential. Experience in picking/packing and the ability to pay close attention to detail is essential. Knowledge of GMP, and experience in the pharmaceutical, chemical or food industry is desirable. Clean environment. Some lifting required (not heavy). Experience working to precise standards is essential.

This is potentially a long term role with prospects to progress, so we want the best, most reliable people who can supply good references.

Shifts: A mix of 12¼ hour Days and Nights, including some weekend work.
Days:06:00hrs – 18:15hrs  Nights: 18:00hrs - 06:15hrs