Job Ref: HBRP

Customer Care Advisor – Permanent

£21-22,000 per annum

Our client is seeking an experienced customer service focused individual to join their small team.

It is essential for the successful candidate to have working knowledge of customer service principles and practices, teamed with experience of working with customers in multiple global regions.  Having worked in a manufacturing environment with a minimum of 5 years’ experience is also essential.

Summary of the role is to be responsible for handling customer enquires for UK and export territories. To progress existing sales opportunities and quotations, creating any new leads with the implementation and maintenance of a sales information database.

You will also be responsible for complaint handling and continuous improvement, working directly with the corporate team to develop and deploy such practices and policies.

General skills & attributes required:

  • Excellent English verbal and written communication
  • Excellent mathematical skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Account management
  • Computer literate

Ability to speak, write and read one or multiple European languages is highly desirable

Hours of work:  Monday - Thursday 8.30am - 4.45pm, Friday 8.30am - 3.30pm

Job Ref: HBRNR

Cantonese/Mandarin speaking Telemarketer – Permanent

£20,000 per annum

Our client is seeking home based Telemarketers to work 6.00am - 3.00pm, Monday to Friday.

Candidates must have proven work history of outbound telephone sales

We have two roles;

  1. South Africa or South East Asia  market; English will not be the first language of the person who is receiving the call, therefore the Telemarketer must have excellent clear English.
  2. Hong Kong market; Cantonese or Mandarin speaking only.

The successful candidate will be targeted and paid commission on the number of appointments secured through their outbound sales calls.

Job Ref: HBFA

Financial Planning Administrator – Permanent

£18,000 - £25,000 per annum

Our Loughborough based client is seeking an experienced Financial Planning Administrator to ascertain the the needs of clients and ensuring administration, implementation and compliant processing of financial plans.

Duties will also include completing, processing and maintaining accurate records of clients, attending company events and regular team meetings.

The successful candidate MUST have 2 years financial industry experience, be able to work under pressure and be highly competent in Microsoft Office.

Candidates should have achieved or be working towards the Award in Financial Administration FA1 and FA2 or Certificate in Financial Planning (i.e CF1 UK Financial Services, regulation and ethics) or similar via The Chartered Insurance Institute (CII).

Job Ref: HBCS2

Sales – Permanent

£20,000 - £25,000 per annum (+ commission)

Our Loughborough based client is seeking an experienced office based sales professional to join their busy team. The successful candidate will be responsible for adding new customers, identifying new sales opportunities and growing revenue to targets.

Duties will include making outbound sales calls, conducting sales presentations, managing pipeline business, attending sales meetings and documenting all information on the CRM system.

Candidates must have excellent IT skills,  a drivers licence and a minimum of 2 years experience in a sales or account management role.

A background in education would be an advantage.


Lettings Negotiator/Manager – Temp to Perm

c£10.00 -13.00 per hour

Our local Client is seeking and experienced Lettings Property Manager, to work within a small, friendly, family Estate Agency.

The successful Candidate MUST BE EXPERIENCED IN THE END TO END LETTING PROCESS, be a TEAM PLAYER, with EXCELLENT CUSTOMER SERVICE SKILLS. It is also essential that you are well organised and have the ability to use your own initiative to help build a growing and successful business.

Experience working in an estate agency and/or experience of lettings process is essential.

The role:

  • Managing and undertaking the end to end lettings process
  • Working closely with a small established team continue to develop the business
  • Keeping up to date with changes in legislation
  • Working with flexibility, including a Saturday rota


  • Car driver

Desirable but not essential

  • Previous use of Jupix

Job Type: Full-time - Temp to Perm

Salary Circa £10-£13.00 depending on experience

(Circa £20,000 - £25,000 when permanent)

Job Ref: CW/ESC

Export Shipping Clerk – Permanent

C£8-£10 depending on experience

Our Loughborough based client is seeking a candidate with excellent customer service experience with knowledge of shipping hazardous goods.

Duties will include producing export documentation, invoicing, packing lists, Certificates of Origin, IATA Certificates, dangerous goods notes and letters of credit.

The successful candidate will have good working knowledge of Excel and Word.

Shipping of hazardous goods would be advantageous.

Job Ref: HBAL

Import Clerk – Permanent

Up to £25,000 per annum (salary subject to experience)

Our Castle Donington based client is seeking a good Customer Service candidate with a knowledge of Import.

Duties will include entries to customs, communicating with customers, monitoring arrival and departures of products, keeping accurate computer records.

The successful candidate will have knowledge of airline/shipping line, understanding of import procedures tariff and CPC codes. Candidates should be able to work under pressure and have experience of Excel and Word.





Job Ref: Reception CTs

Ad-Hoc Reception Cover – Temporary

£7.83 per hour

Do you have Reception experience and spare days you would like to fill to earn some extra cash?

We regularly have calls from local companies who need Reception cover for holidays, sickness or short periods, so throughout the year we have ad-hoc Reception roles to fill.

No set dates, jobs might be planned in advance or at short notice for local clients in Loughborough and surrounding villages.  You can look forward to meeting lots of new people!

If this temporary opportunity is of interest, and you feel confident about using your experience in new, short-term settings, then please get in touch and send your CV to the Commercial temp team.

We look forward to hearing from you!

Job Ref: LDCW2

Commercial Temporary Work

Competitive rates available

We are always happy to hear from candidates with the following experience:

Administrators / PA / Secretaries / Receptionists / Telesales / Data Entry Clerks / General Accounts / Credit Control / Customer Service Representatives / Audio Typists.

We can help if you are looking for full or part time hours on a short or long term temporary basis in Loughborough and surrounding areas.

Our hourly rates vary on experience.

Job Ref: HB-General

Customer Services & Sales – Temporary & Permanent

Dependent on experience

We are always interested to hear from :-

Sales Professionals:- Must be focused and possess the determination to succeed in a targeted environment. Essential requirements include at least two years experience in an office based sales role, excellent levels of IT literacy, an excellent telephone manner and the ability to remain accurate in a busy environment.

Customer Service Executives:- Experience of working within a high call volume, office based customer services centre you will have a passion for delivering excellent levels of customer care, be fully IT Literate, the ability to remain accurate in a busy environment and present a professional image at all times.