Meet the team

Caroline Nash

General Manager

I previously worked in sales but fell into recruitment in the mid-'80's when I registered with an agency for work and was offered a job managing the branch!  Moving here from the South East in 1992 I set about finding out who was providing the best recruitment service in the area. Matching my own ethos of offering an efficient, caring, quality led service, tailored to the needs of local job-seekers and hiring managers, Gill Cooke Personnel fitted the bill! I joined the company in 1993, have worked with great people over the years and still get a real buzz from the job.

Hayley Biddulph

Recruitment Consultant - Commercial Team

I worked in IT recruitment in Leeds before relocating back to Loughborough in 2007 for the role of Recruitment Consultant on the Commercial Temp Desk, filling a variety of office-based Temp roles in the area.  Following more than eight fulfilling, challenging, successful, and rewarding years, I took maternity leave in 2015, but have returned on a part-time basis, now placing job-seekers into both temporary and permanent office based roles.  Same roller-coaster, same lovely team, and the same levels of satisfaction, but for three days per week.

Lauren Dixon

Recruitment Consultant - Scientific Team

When I left my career in the Royal Air Force after six successful years I had no idea where the skills and experience I’d gained would lead.   Little did I realise that there was an industry waiting for me!  Having worked in recruitment previously I find the Gill Cooke Personnel “style” a refreshing change.  Working on placing both office-based and scientific candidates, I love the variety of not knowing what each day will bring, and now with nearly 10 years’ experience in the industry, I look forward to using that knowledge and developing it further.

Hazel Down

Recruitment Consultant - Industrial Division

With sales and management experience gathered from roles within the manufacturing, construction, food, quality, and commercial cleaning industries, I am able to draw on all my experience to ensure I help both our clients and candidates at all levels find just what they are looking for.  I first registered in 1998, so have seen the operation from both sides.  Gill Cooke placed me in my last role, and when redundancy threatened, I joined the in-house team in 2009, heading up the Industrial Division!  Treating all workers with equal respect is my mantra; we are proud of our reputation in the local market place.

Melanie Haswell Rees

Payroll & Billing - Finance

Having previously managed a customer service call centre, I knew it was key to listen and understand the needs and requirements of clients and customers alike.  This ethos came with me when I joined in 2005, and though I have supported all areas of the business including management of the Technical/Scientific desk for over 10 years. My role has now progressed to the financial side of the business. Having graduated with a BA in Fine Art, I challenge myself to incorporate creativity on a daily basis where possible – give me a spreadsheet and it will be redesigned and beautifully color-coded within minutes!  In my own time, I also run a small business creating handcrafted cards and wall art.

Dianna Smith

Receptionist / Administrator

Having started out as an insurance ‘clerk’ (many years ago!) and subsequently having worked in a variety of administration and customer service roles since, I’ve concluded that face-to-face contact and providing assistance and support to people, is what I enjoy most.  My role here at Gill Cooke Personnel enables me to do exactly those things, within a company that shares my passion for high standards in our dealings with everyone who comes through our doors.