Job Ref: HBFR

Customer Services Clerk – Permanent

£20,000 per annum

Our locally based client is seeking an experienced Customer Services Clerk to join their already successful team who has experience in all modes Air, Sea and Road both import and export.

The main duties will involve:

  • Dealing with customer enquiries
  • Preparing quotes and obtaining rates
  • Updating the quote log
  • Reviewing and reviewing orders and pricing of jobs
  • Accepting orders, booking jobs in CONTROL
  • Liaising with consignee and oversea networks (imports)
  • Monitoring and confirming arrivals (imports)
  • Requesting clearance and delivery instructions (imports)
  • Arranging collection of goods (exports)
  • Arranging International Transport and notify client of shipping details (export)
  • Ensuring accurate Cost and Revenue estimates are made against jobs
  • Maintaining KPI reports
  • Liaising with internal parties and external suppliers to monitor job progress.

The ideal candidate must have knowledge using CONTROL Job Booking, be confident using Word, Excel and Outlook, have excellent communication skills and have experience preparing quotes.

Job Ref: HBI2

Spares Administrator – Permanent

£16,000 per annum

Our local client is seeking a new team member to join their small office.

The role includes sales order processing, dealing with enquiries, quotations and database management.

The successful candidate must be professional, have customer service experience and excellent time management skills.

Due to the location, candidates must have their own transport.

Job Ref: HBI1

Service Administrator – Permanent

£16,000 per annum

Our local client is seeking a new team member to join their small office.

The role includes taking customer calls, resolving enquiries, raising internal invoices, liaising with internal departments, ordering new material and updating schedules.

The successful candidate must be professional, have a good phone manner and accurate typing skills.

Due to the location, candidates must have their own transport.

Job Ref: LDLJS

Part Time PA – Permanent (Self-employed)

10.50 per hour

A fantastic opportunity for a Personal Assistant / Office Manager has arisen to start asap. This is a support position for the Managing Director of a Ltd Company based locally with the possibility of later being based in Nottingham.  The applicant must be happy to work alone, be committed,  self motivated and be ready to hit the ground running with a positive and can do attitude.

The hours are offered at 10am - 3.30pm with some flexibility required.  The hourly rate is £10.50 and there is a bonus opportunity.

PA responsibilities

  • Arranging travel, visas and accommodation and, occasionally, limited travelling (potentially international) with MD to take notes or dictation at meetings;
  • Screening phone calls, enquiries and requests, and handling them when appropriate;
  • Meeting and greeting visitors and entertaining clients;
  • Organising and maintaining diaries and making appointments inclusive of international conference calls;
  • Dealing with incoming email, faxes and post (including MD’s personal post), often corresponding on behalf of the MD – this also includes “out of hours” (09:00 – 17:00) watch of emails and responding and alerting MD when necessary;
  • Organising and attending meetings and ensuring MD is well prepared for meetings;
  • Personal banking on behalf of MD – including managing transactions/outgoings
  • Administration of managing director’s home office i.e dealing with home energy suppliers, paying credit card bills
  • Meeting clients at railway stations/airport – taking MD to same or meetings if required

Office Manager Responsibilities

  • Devising and maintaining office systems, including data management and filing;
  • Using a range of office software, including outlook, excel spreadsheets and databases;
  • Carrying out background research and presenting findings;
  • Producing documents, briefing papers, reports and presentations;
  • Liaising with clients
  • Liaising with suppliers i.e. IT Support
  • Liaising with other members of staff in the US and UK
  • Responsibility for accounts and budgets;
  • Responsibility for FCA regulatory issues including client account reconciliation
  • Maintaining the condition of the office and maintaining and updating IT equipment (iPhone’s, iPad’s and VoIPfone system), including ordering supplies i.e stationary and equipment
  • IT equipment has a support contract with an IT supplier

Banking

  • International banking transactions
  • Complete “end of month” reporting reconciliation on the company bank accounts
  • Client account reconciliation for FCA regulations
  • Raising remittance advices
  • Raising invoices
  • Dealing with insurance declarations/bordereaux’s, profit rebates and claims payments
  • Instructing US accounts with regards to invoices, remittances advices
  • Personal banking on behalf of MD
  • Submitting monthly accounts to out accountants
  • Going to post office and bank as required

Requirements

  • Driving License
  • Computer Literate
  • International Passport
  • Smart Appearance and outgoing personality
  • Used to meeting clients to a senior level
  • Must have office and computer facilities at home
  • Own Vehicle

Applicants will only be considered for this position if they have recent, relevant experience in a similar position.

The position is permanent although on a self employed basis.

Job Ref: JSLDCE

Compliance Engineer- Temporary 6 Month Contract

£16.15 per hour

Our Loughborough based client is seeking a Compliance Engineer to start January 2018.

The successful candidate must have knowledge of Quality Management systems, excellent communication and relationship skills, GMP, Regulatroy, ISO Standards and current best industry practice and knowledge of IT systems including SAP and eMatrix.

The role will include:

  • Management of Change Control process
  • Support of internal and external audits
  • Collaboration across site teams to ensure quality including site metrics and improvements
  • Support of  the QIR, CAPA and Deviation processes
  • Support of quality metrics and sharing with management including Site QA review meeting
  • Support for Complaint investigation processes where appropriate

You must have a continuous improvement mindset, be an excellent communicator at all levels of an organisation, be able to work on own initiative and have strong leadership skills with an excellent attention detail and work well in a changing and challenging environment,

If you are looking for a new and exciting challenge in 2018 and you meet all the criteria above please apply!!

Job Ref: HBCS

Sales Administrator & Complaints Co-ordinator – Permanent

£16,000 - £17,000 per annum

Our Loughborough based client is looking to recruit a professional and experienced Sales Administrator with experience of complaint handling.

The role is within a fast-paced sales office environment and is responsible for providing a professional resolution service for customers, managing sales enquiries, delivering progress updates, general price enquiries and order inputting.

The successful candidate will have excellent written and verbal communications skills together with first-rate accuracy and attention to detail, be proficient in Microsoft Office IT software applications and display a can-do, proactive attitude.

Job Ref: HBR

Sales & Account Management – Permanent

£20,000 - £25,000 per annum (+ commission)

Our Loughborough based client is seeking a candidate who is able to maintain strong client relationships and grow their business.  The successful candidate will be responsible for responding to existing customers needs and managing business renewals.

Duties will include receiving inbound customers calls,  growing revenue through business retention and up-selling, managing pipeline business and documenting all information on the CRM system.

Candidates must have excellent IT skills,  a drivers licence and a minimum of 2 years experience in a sales or account management role.

A background in education would be an advantage.

Job Ref: HBS

Sales Consultant – Permanent

£20,000 - £25,000 per annum (+ commission)

Our Loughborough based client is seeking an experienced office based sales professional to join their busy team. The successful candidate will be responsible for adding new customers, identifying new sales opportunities and growing revenue to targets.

Duties will include making outbound sales calls, conducting sales presentations, managing pipeline business, attending sales meetings and documenting all information on the CRM system.

Candidates must have excellent IT skills,  a drivers licence and a minimum of 2 years experience in a sales or account management role.

A background in education would be an advantage.

Job Ref: HBAGF

Shipping Clerk – Permanent

Around £20,000 per annum

Our local based client is seeking an experienced Shipping Clerk in their busy offices.

The role will include the production of invoices, packing list dangerous goods notes for all modes of transport worldwide. You will be required to maintain shipment records, produce documentation for letters of credit shipments and for courier shipments.

The successful candidate must be self-motivated, have excellent administration skills and proven experience in a similar role.

Job Ref: Reception CTs

Ad Hoc Receptionist

£7.50 per hour

Do you have Reception experience and spare days you would like to fill to get extra cash for those rainy days?

Now we're in the holiday season, a lot of our lovely local clients have Receptions they need covering for holidays, sickness or courses so throughout the year we have ad hoc Reception roles available to cover this.

No set dates, they can be planned in advance or at short notice for local clients in Loughborough and surrounding villages.  You can look forward to meeting lots of new people!

If this temporary opportunity is of interest, and you have recent experience on Reception and using switchboards, then please get in touch and send through your CV to the Commercial temp team.

We look forward to hearing from you!