Job Ref: HBPFS

Customer Service Specialist

£19,000-£20,000 dependent on experience (+ bonus potential)

Permanent

Our Loughborough based client is seeking a top level Customer Service Specialist with experience of working in a multi-channel customer service / call centre  environment.  You will have a track record of being able to multi-task and work in a flexible work environment.  Duties will include but are not limited to:-  order entry /data processing (fast & accurate, you will be tested), quotation preparation, dealing with customer returns/credits, complaint management and general resolution of customer support and enquiries both verbal and written.  You will act as first point of contact for all external/internal customer service queries and will be responsible for ensuring total customer satisfaction.

The successful Candidate will be a proven problem solver and a good communicator both spoken and written.   You will have good experience using Microsoft Office packages.  A willingness to be flexible with working hours to meet the business needs is essential when the need arises to visit customers, attend exhibitions, training events and meetings (which may involve overnight stays).

 

Salary circa £19,000-£20,000 dependent on experience

Job Ref: TSCW

Telemarketing/Telesales Agent

£8.00 per hour + uncapped commission!

Temp to Perm opportunity!

Based in Hathern, our client provides a service to the construction industry.  They are currently seeking an experienced Telesales Agent to support their Sales Director in developing the business.

The successful candidate will have a professional telephone manner with the ability to promote business at both management and user levels.  You will be an upbeat, motivated person who is inspired by the idea of earning commission. You must generate a minimum of 3 leads per day as well as making all follow-up calls and closing sales. We ideal seek an experienced Telesales/Telemarketing person, but will consider candidates from customer service based backgrounds with the ambition to move into sales.

You will:

  • Place phone calls to potential customers from a prospect database
  • Set telephone or face to face appointments for the Sales Director
  • Perform to a script to ensure consistency of the sales programme
  • Develop a good product knowledge in order to answer questions
  • Assist with Sales Administration when required
  • Assist with incoming Customer Service calls
  • Leads will be available from an online project management site of live Construction Projects

Hours of Work

Monday to Friday 09:30 – 16:30 with a ½ hour break (32½ hours per week)

£8.00 per hour + uncapped commission - Client would expect the successful candidate to earn an additional £500 pcm

Job Ref: CWFAD

Fundraising Administrator

£8.50 per hour

Temporary

CALLING ALL DOGS LOVERS!

An opportunity has arisen for a Fundraising Administrator to work with a successful Nationwide charitable organisation for dogs, based near Loughborough.

The role, initially for a two to three month period will include working to provide support to the general public, the internal team of staff, volunteers, Partners and supporters.

Work will include preparing and providing administrative support for:-

  • Talks and Presentations
  • Information Sessions
  • Execution finance reconciliation
  • Preparing and distributing thank you letters
  • A bit of credit control
  • Facebook and Dropbox

The successful candidate MUST have the following skills and experience:-

Microsoft packages, Outlook, databases (ideally one called Salesforce!), attention to detail, good time management, flexibility and be happy to work in a dog friendly workplace.

Hours of work 8.30am -5.00pm (5 days per week) - £8.50 per hour

Job Ref: HBLDR

Accounts Assistant/Bookkeeper – Permanent

£18,000 - £21,000 per annum

Permanent

Our Loughborough based client is seeking an experienced accounts candidate to join their small team.

Duties will include processing accounts payable and receivable transactions, maintaining records, preparing invoices, payments, reconciliations, expenses and credit card refunds.

The successful candidate will have a minimum of two years relevant experience and strong IT skills, especially Excel. Knowledge of SAGE Line 50, Quickbooks and online banking is desirable.

Someone part or fully AAT/ACCA qualified and able to speak Russian would be advantageous, but not essential.

This role could be considered as a permanent or temp to perm position.

Job Ref: CWFS

Purchasing Department Administrator

c£9.00 per hour

Temporary for up to 12 months

We seek an experienced administrator to support two Purchasing Teams (total 14 people).  Purchasing background desirable but must have a confident telephone manner to deal with suppliers, chase deliveries and enter accurate dates and data for customer orders. Must be a confident and competent user of Excel. Will undertake a broad variety of tasks to help the smooth running of a busy department.

 

Job Ref: CNIVSP

Packing Operatives

£8.85 per hour to start, including shift premium

Long Term Temporary roles

Our Loughborough based client seeks additional workers with experience working in a fast moving manufacturing environment. Clear hand-writing and good communication skills essential. Experience in picking/packing and the ability to pay close attention to detail is essential. Knowledge of GMP, and experience in the pharmaceutical, chemical or food industry is desirable. Clean environment. Some lifting required (not heavy). Experience working to precise standards is essential.

This is potentially a long term role with prospects to progress, so we want the best, most reliable people who can supply good references.

Shifts: A mix of 12¼ hour Days and Nights, including some weekend work.
Days:06:00hrs – 18:15hrs  Nights: 18:00hrs - 06:15hrs

Job Ref: LWCWF

Call Centre Customer Service / Data Entry

£7.83 to £9.00 per hour dependent on experience

Minimum 4 month temp role!

Experience in a busy call centre environment is essential for this customer service role, based with a blue-chip company in Loughborough.  Accurate data entry ability required (will be tested) and good knowledge within the Microsoft Office suite, especially Excel spreadsheets, is essential.

You will join a busy team working within strict company guidelines, initially supporting the customer service and sales team inputting orders, raising quotations and general administration.  After training you will be handling a variety of customer queries.    The role has been created to cover a very busy period, but there may be opportunity for the best candidates to be extended beyond the initial 4 months.

Job Ref: CNIVSM

Manufacturing Operatives

£9.84 per hour to start(including shift premium)

Long Term Temporary roles

Our Loughborough based client seeks an additional worker with experience working in a high-tech, fast moving manufacturing environment. Clear hand-writing and good communication skills essential. An aptitude for or experience within a technical/mechanical arena would be an advantage. Knowledge of GMP, and experience in the manufacture of pharmaceuticals, chemicals or food products is desirable. Clean environment. Some lifting required (not heavy). Experience working to precise standards is essential.

This is potentially a long term role with prospects to progress, so we want the best, most reliable people who can supply good references.

Shifts: A mix of 12¼ hour Days and Nights, including some weekend work.
Days:06:00hrs – 18:15hrs  Nights: 18:00hrs - 06:15hrs

 

Job Ref: HBW

Sales – Permanent

£23,000 to £30,000 per annum, plus bonus.

My Nottinghamshire based client is seeking candidates with a proven track record in business to business sales, either face to face or over the phone.

The role will involve following up sales enquiries and creating new leads via the company data base and on-going marketing campaigns. Candidates will also be expected to generate new business using their own initiative. All current business has been built on referrals and repeat business, however they now seeking a more proactive approach.

The role is mainly office based, with occasional client visits to sell company services as well as products to clients. A background in conference, events or hospitality would be advantageous.

A car driver is essential due to location and candidates would be expected to work weekend events in busy seasonal times.

Applicants must be over 21 years old, due to insurance purposes.

Job Ref: HBCSRA

Repairs Administrator – Permanent

£18,000 per annum

Our Shepshed based client is seeking a new team member to join the Repairs Department to deal with preparation of quotations, orders and invoicing of repairs. You will also handle administration for the loan and maintenance of exhibition equipment.

In addition, duties will include supporting the engineers by providing administrative assistance.

Candidates must  have good levels of verbal and written literacy, working knowledge of Excel and Word.  Fast accurate keyboard ability is required together with excellent communication skills.

Experience of using ERP systems is desirable.

40 hours per week - Monday to Friday - Work with a friendly team in a well established company.